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Access Analysis Automate DL

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Billing & pricing

Plan changes, cancellations, refunds, payment errors

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Account help

Can't log in, password reset, email change

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Using the service

Reading signals, setting up auto-trading, BYOK

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Frequently Asked Questions

Yes. We offer a 14-day free trial. Application requires your name, email, and mobile number (one per person). No credit card is required to apply. After the trial, upgrading to a paid plan is optional. We issue a licence key after sign-up; Automate on Windows includes full access at no charge for 14 days from first activation.
Yes, you can cancel at any time. After cancelling, you will continue to have access until the end of the current billing period. No charges will occur after the next renewal date. You can cancel from the "Subscription management" section of your dashboard.
The Analysis plan lets you receive trade signals that match conditions you set yourself (currency pairs, ML rank, technical filters, etc.) — you execute the trades yourself. The Automate plan includes all Analysis features plus MT5 / cTrader auto-trading (choose from the Auto-Trading menu) and EA export, so positions can be opened automatically and strategies can be exported as EA files.
Automate supports MetaTrader 5 (MT5) and cTrader. Choose your platform from the Auto-Trading menu. From v4, you can also export strategies as EA files. With the Analysis plan, you can view signals matching your configured conditions on any platform.
You can reset your password via the "Forgot your password?" link on the login page. A reset link will be sent to your registered email address. If you do not receive the email, please check your spam folder or contact us through this form.

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Response time Within 2 business days
Business days Mon – Fri
Languages Japanese / English

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support@tradeai.jp

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